Habla Horizon ("we", "us", "our") is committed to protecting the privacy of our users in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what personal information we collect, how we use it, and your rights.
1. Information We Collect
We only collect information you voluntarily provide:
- Email address and first name — when you subscribe to our newsletter
- Name, email and message — when you contact us via the contact form
- Payment details — processed securely by Stripe; we never store card numbers
We also collect non-personal data automatically:
- Pages visited and approximate time of visit (stored in our database, no third-party tracking)
- IP address (for security purposes, not used for tracking or profiling)
- Browser and device type (from standard HTTP headers)
2. How We Use Your Information
- Newsletter subscribers — to send Spanish learning content, new lessons and occasional product updates. You can unsubscribe at any time.
- Contact form submissions — to respond to your enquiry only.
- Page view data — to understand which content is most useful so we can improve the site. This data is stored on our own servers and not shared with third parties.
We do not sell, rent or share your personal information with any third parties for marketing purposes.
3. Cookies
Habla Horizon does not use advertising cookies or third-party tracking cookies. We use a session cookie to keep you logged in if you have an admin account. No analytics cookies (Google Analytics etc.) are currently used.
4. Third-Party Services
- Google Fonts — loaded from Google's CDN. Google may log the request. See Google's privacy policy.
- Stripe — payment processing for shop purchases. Your card details go directly to Stripe and are never stored on our servers. See Stripe's privacy policy.
- HostGator — our web hosting provider. Your data is stored on servers in the US. HostGator is GDPR-compliant.
5. Data Retention
- Newsletter subscriber data is retained until you unsubscribe or request deletion.
- Contact form data is retained for 12 months then deleted.
- Page view logs are retained for 6 months.
6. Your Rights
Under the Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent (e.g. unsubscribe from newsletter at any time)
To exercise any of these rights, contact us via our contact page. We will respond within 30 days.
7. Security
We use HTTPS encryption for all data transmission. Admin access is password-protected. We apply reasonable security measures to protect your data against unauthorised access, loss or misuse.
8. Children's Privacy
Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy-related questions or requests:
This policy applies to the website hablahorizon.com. Habla Horizon is operated in Australia.